Hire a team of Contact Center Agents

Need a representative? Or a whole team of representatives? We can build a dedicated team for you with 10 agents, 100, or more, both premise-based or remote workers.

At RMG, we offer cost-effective, quick, and effortless offshore staffing solutions that provide topnotch quality services to enhance your customer experience. Build your full-time, 100% dedicated support or back office team with our professional, high-quality, English-speaking agents and watch your customer loyalty skyrocket.

Our pricing starts at $8.5 per hour.

Step One: Strategy Call

RMG Strategy Session with the RMG team: We'll pinpoint your business needs and tailor a solution just for you. Simplifying the process, we identify the top 5 tasks on the forefront of your mind for delegation, as well as any bottlenecks in your business.

We have a pool of talented professionals and can easily match them to meet your requirements.

Step Two: Get Connected with your new RMG team member

We will connect you with your new dedicated RMG team member, along with their assigned project manager and a member of our creative team.



Delegate the top 5 tasks at the forefront of your mind for the week. Introduce them to your workflow, integrate or provide access to your tools, and familiarize them with your day-to-day operations, typical workflows, and processes.

Step Three: Ongoing Support, Training & Review

Expect daily reports from your RMG team member and a monthly assessment if needed. While they handle their regular tasks, we can create SOPs and training guides or videos for easy knowledge transfer.

Ensure zero disruption of service with a backup RMG team member always assigned to your campaign, overseen by their dedicated project managers. We manage all HR matters for you, including VA attendance, performance, reporting, appraisals, and handling any other arising issues.